POPIA privacy information

Privacy policy

1. Who we are

MANDATED / Mandated Property Group (“we”, “us”) is a registered estate agency regulated by the Property Practitioners Regulatory Authority (PPRA).

Our office is at:
Building 10
Thornhill Office Park
94 Bekker Rd
Midrand

We are committed to protecting your personal information in line with the Protection of Personal Information Act 4 of 2013 (POPIA).

2. Our Information Officer

Name: Jorinda Steenkamp
Email: jorinda@mandated.co.za
Phone: 084 856 0545

3. What information we collect

When you use the “See if you qualify” form, we collect your name and contact details, for example your email address and phone number.

4. Why we collect it

We use your information only to respond to your enquiry, contact you about opportunities with us, and assess whether you may be a fit for them.

5. Who we share it with

We do not sell your information.

It is accessed only by authorised MPG staff involved in recruitment.

We may share it with service providers who help us operate our website and systems, and only where required to do so, or where the law requires it.

6. How we store and protect it

Your information is kept in a spreadsheet on Microsoft 365.

We limit access to those who need it and take reasonable steps to protect it against loss, misuse or unauthorised access.

7. How long we keep it

We keep your information for 5 years after your last contact with us, unless the law requires longer, after which we delete it.

8. Your rights

You may ask us to confirm what information we hold about you, correct it, delete it, or stop using it, and you may object to our processing of it.

To do so, email: jorinda@mandated.co.za

9. Complaints

If you're unhappy with how we handle your information, please contact our Information Officer first.

You may also lodge a complaint with the Information Regulator at: inforegulator.org.za

10. Changes

We may update this policy from time to time.

The current version will always be on this page.

Last updated: 28 September 2026